frequently asked questions
Here to help you in planning your stay with us are some answers to most frequently asked questions. If you do not see what you need here, just contact us.
Car parking
Free, onsite, lit car parking for up to 200 cars
Car hire
We can advise you on local car hire arrangements
Laundry
We provide a dry cleaning service – tariffs are displayed in the rooms
Smoking
To comply with regulations smoking is permitted in designated bedrooms only. All public areas are non smoking.
Currency and credit cards accepted
We accept payment in Sterling only.
Medical and dental
24 local doctor/medical service available nearby. Dentist within 3 miles.
Pets
Small dogs are allowed at the managers discretion and a housekeeping charge applies. Guide Dogs are welcome at the hotel.
Disabled
2 accessible rooms are available on the ground floor. The hotel has an accessible front door at entrance. Lounge bar and area of the restaurant are both wheelchair accessible. Lift available for all 3 floors of the hotel. Argyle Suites are the only meeting rooms which are not wheelchair accessible.
Special diets
We cater for just about any special diets, but advance notice is preferred. Vegetarian options are available at all times in our lounge and restaurant
Children and families
Children of all ages are welcome. A limited number of family rooms are available. Children up to the age of 18 are free when sharing with 2 adults. Meals are charged as follows:-
- Children under 13 eat free
- Cots and high chairs are available. We have baby listening facilities.
What is and is not included in price
All quoted prices are inclusive of VAT at the ruling rate. There is no service charge. Gratuities are at the customers’ discretion
Check in and out
Earliest check in 15.00
Latest check out – 12.00
Useful transport numbers and links
- Ecko Taxi 01355 33333 Private hire taxis
- Silver Choice 01355 249499 Private hire buses/minibuses
- Airport Enquiries 0141 8878184 ( Glasgow)
- Chauffer Driver 01355 249299
- Train enquiries 08457 484950
Tour desk with ideas for trips and tours
We can help you plan visits to local attractions, nature and heritage trails, fun fairs, guided walks and a host of outdoor activities.
Valuables
Can be stored in our safe at reception
Communications – email, fax, modem &c facilities
Fax and photocopying facilities are available at our Business Centre between 9 – 5pm and reception thereafter. Internet access is available in all bedrooms with broadband available in selected areas.
Special occasions – if you’re celebrating one during your stay....we can make it memorable.... Champagne, chocolate and flowers can all be arranged advance notice required.
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